ShipHero Insider Summit 2025: A Transformative Gathering for Fulfillment Leaders
The ShipHero Insider Summit 2025 brought together over 150 logistics professionals for two days of collaboration, insight, and innovation at The Abbey Inn & Spa in Peekskill, NY. With expert-led sessions on fulfillment trends, product roadmaps, and global trade strategies, the event underscored ShipHero’s role in shaping the future of eCommerce logistics. Featured speakers from companies like DHL, Capacity LLC, and Brandfox shared perspectives on growth, efficiency, and customer service in today’s dynamic supply chain environment.

William Carlin
19 May 2025 10:05 PM

ShipHero Insider Summit 2025: A Transformative Gathering for Fulfillment Leaders
The ShipHero Insider Summit 2025, held on May 19–20 at The Abbey Inn & Spa in Peekskill, NY, brought together over 150 logistics and fulfillment professionals for two days of insightful discussions, networking, and strategic planning. The event featured more than 12 sessions led by industry experts, focusing on the future of warehouse operations and eCommerce logistics.
Key Sessions and Insights
The summit's agenda was packed with sessions addressing critical topics in the logistics industry. Highlights included:
- Fireside Chat with Jeff Kaiden: CEO of Capacity LLC, discussing expansion strategies and investment opportunities.
- Town Hall on Tariffs and Trade: Led by Cindy Allen, CEO of Trade Force Multiplier, focusing on 3PL strategies to support brand customers.TradeForce Multiplier+2TradeForce Multiplier+2LinkedIn+2
- Product Roadmap Review: Presented by Yosef Haas, VP of Product at ShipHero, outlining upcoming features and improvements.
- Panel Discussion on Fulfillment: Featuring Caleb Webster (Webster Fulfillment), Chad Carleton (Good Company), and Courtney Abel (Brandfox), sharing insights on modern fulfillment challenges.brandfoxllc.com
- Industry Outlook: Nabil Malouli, SVP eCommerce Global at DHL, provided perspectives on eCommerce trends and innovations.
For a detailed agenda, visit the ShipHero Insider Summit 2025 Agenda.
🤝 Networking and Community Building
Beyond the sessions, attendees engaged in various networking activities, including a welcome reception and optional morning hike. These events fostered connections among professionals from companies like DHL, LVK Logistics, and Tidalwave.Tidalwave Holdings
Caitlin Allen, SaaS CSM at ShipHero, shared her enthusiasm on LinkedIn:
"And just like that - It's a wrap on ShipHero Insider Summit 2025! Rick Smolen closed us out with a huge THANK YOU to our amazing customers and partners!"
🎯 Looking Ahead
The summit concluded with closing remarks from Rick Smolen, CRO of ShipHero, expressing gratitude to attendees and highlighting the event's success. The positive feedback and collaborative spirit set the stage for future gatherings aimed at advancing the fulfillment industry.
For more information and a recap of the event, visit the ShipHero Insider Summit 2025 Wrap-Up.
📣 Stay Connected
To stay updated on future events and insights from ShipHero, follow them on Facebook and LinkedIn.
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